These Terms & Conditions govern your use of the BADBIRD website at badbirdchicken.com (“Website”). By accessing or using this Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About Us

This Website is operated by BB CHICKEN UK LTD, trading as BADBIRD (“BADBIRD”, “we”, “us”, “our”). You can contact us at hello@badbirdchicken.com.

Registered Address: Office 204 10 Courtenay Road, East Lane, Wembley, United Kingdom, HA9 7ND
Company Number: 17094907

2. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not:

  • breach any applicable law or regulation;
  • infringe the rights of others;
  • interfere with the operation or security of the Website;
  • introduce viruses, malware or harmful technology;
  • attempt unauthorised access to any systems or data.

We may suspend or restrict access where reasonably necessary, for example for maintenance, security or to address misuse.

3. Website Content

All content on this Website, including text, images, branding, logos, menus, graphics and design, is owned by or licensed to BB CHICKEN UK LTD unless otherwise stated.

You may view, download or print content for personal, non-commercial use only. Except where permitted by law, you must not copy, reproduce, distribute or exploit Website content without our prior written permission.

4. Product Information & Availability

References to menu items, products, pricing, promotions, restaurant locations or services are provided for general information and may be updated. Availability may vary by location, time, stock levels and participating stores.

Please check current prices and availability with the relevant store or ordering service before placing an order. Changes to Website information do not affect your rights in relation to orders already accepted.

5. Online Ordering & Third-Party Services

Where available, the Website may include online ordering, delivery, bookings, loyalty features or links to third-party platforms.

Separate terms may apply to those services and will be provided by the relevant service. These Website Terms do not replace the terms that apply to an order or booking.

Where third-party providers are used, their own terms and privacy policies may also apply. We do not control independent third-party services, but this does not exclude any responsibility we have to you under applicable law.

6. Allergens & Dietary Information

Ingredients and preparation methods may change. Please check the current allergen and dietary information with the relevant store before ordering.

If you have an allergy, intolerance or dietary requirement, please speak directly with the relevant store before ordering or consuming any products.

7. Promotions & Offers

From time to time we may run offers, discount codes, competitions or promotions. Separate terms may apply, including eligibility, participating locations, availability and validity dates. Please check the terms of the specific promotion before taking part.

This Website may contain links to external websites for your convenience. We do not control those websites or their content, availability or practices. A link does not imply our endorsement.

9. Limitation of Liability

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot legally be excluded or limited.

Nothing in these Terms affects your statutory rights as a consumer. Subject to those rights, we are not responsible for loss or damage that was not reasonably foreseeable as a result of our breach of these Terms or failure to use reasonable care and skill.

The Website is provided for personal, non-commercial use. We are not responsible for business losses arising from commercial use of the Website, including loss of profit, revenue or business opportunities.

10. Privacy & Cookies

Our Privacy Policy and Cookie Policy explain how we collect and use personal data and cookies. You can manage optional cookies using Cookie Settings in the footer.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be posted on this Website with a revised date and will apply to future use of the Website. Changes do not retrospectively alter the terms of an existing order or booking.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. If you are a consumer, this does not affect any mandatory protections under the law of the country where you live or your right to bring proceedings in your local courts where applicable.

Subject to those consumer rights, disputes shall be subject to the jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact:

BB CHICKEN UK LTD
Email: hello@badbirdchicken.com
Website: badbirdchicken.com